Chief of House
How it works

From your first text to a home that runs itself.

Chief of House pairs you with a real person — your Chief — backed by a system that remembers everything about your home. Here’s the whole journey.

1

Tell us about your home, then meet your Chief

Getting started takes two minutes. Then your Chief reaches out, walks your home with you — on a call or in person — and builds your Home File: every system and its age, warranties, access codes (encrypted), pets, quirks, and how you like things done.

A real conversation, not a form — we learn the house and the standards
Codes and alarm details encrypted from day one
From here on, you never re-explain anything
chiefof.house/portal/home
My Home
311 Beach Dr NE · St. Petersburg, FL
Access & entry
Gate••••
Garage••••
Alarm••••
Pets
LunaDog
BearDog
Home systems
HVAC — Trane XR16Installed 2021
Water heater — RheemWarranty to 2027
CH
Chief of House
Today 5:57 AM
Hi — my garbage disposal just stopped working 😕
On it. I'll line up a vetted plumber near you and get a quote — sit tight.
Booked: Belleair Plumbing, tomorrow 9–11am. They have your gate code. I'll confirm once it's done. ✅
Amazing, thank you!
2

Text your Chief anything

One number, saved in your phone like any other contact. No app to open, no portal to remember, no phone tree. You text it the way you'd text a friend who happens to fix everything.

You get an instant acknowledgment with a real response time
Photos welcome — snap the leak, we'll take it from there
Prefer the portal? Everything works there too
Emergencies
15 minutes
Burst pipe, no AC in August, storm damage — your Chief is on it immediately.
Urgent
Within the hour
Something's wrong but nobody's in danger. We respond fast and start sourcing.
Routine
A few hours
Projects, maintenance, errands — acknowledged quickly, scheduled around you.
The AC is making a weird noiseWe need the gutters done before the seasonCan someone hang the TV Saturday?Our contractor no-showed againWe're away next week — watch the house?Find me a better pool guyThe disposal diedQuote me a whole-house generator
3

We source the right pro — you approve the money

Your Chief pulls from a vetted local roster, gathers quotes, and negotiates. Then the control is yours: you set a spending limit, and anything above it needs your yes — a one-word text or one tap in the portal — before a dollar moves.

Set your limit anywhere from $0 (“ask me about everything”) on up
Approve by texting YES, or from the approval card in your portal
Every approval is time-stamped on the request record
Chief of House
Today 5:57 AM
AC diagnosis is in: blower motor. Bayway Air can replace it tomorrow — $450 all-in. Reply YES to approve or NO and I'll get more quotes.
YES
Approved ✓ — booked for 8am. I'll be tracking it and you'll get photos when it's done.
Access, handled
Gate code revealed to Belleair Plumbing · 9:02am · auto-logged
Proof, in the thread
3 photos added — before, during, done ✓
Feedback, closing the loop
You rated this job 5/5 — “would use again”
4

We run the job so you don't have to

Scheduling, gate codes, being there for the awkward middle part — your Chief manages the work end to end and keeps you exactly as informed as you want to be.

Access codes revealed to a job only when needed — and it's logged
Photos land in the thread as the work happens
After every job you grade the pro, and the roster gets sharper
5

Then we get ahead of the next thing

A home in Florida has seasons — storm season, AC season, the month every warranty quietly expires. Your Chief builds a care plan from your actual Home File and brings you the right work before it becomes the emergency.

Seasonal plan tuned to your systems, not a generic checklist
Hurricane prep scheduled before the first cone appears
Traveling? Estate members get property checks while they're away
Looking ahead
August
Hurricane prep walk-throughscheduled
Generator test + fuel checksuggested
September
HVAC tune-up — Trane XR16suggested
October
Irrigation & backflow checksuggested
Dryer vent cleaningdone
Your Chief this year
47
requests handled
31 hrs
of your time saved
12
vendor visits overseen
Storm prep done before the June systemJune
Warranty claim won — new water heaterApril
Three quotes negotiated down to $1,240March
6

And every bit of it is on the record

Your ledger tallies what your Chief handled and saved you. Your Home Report rolls it into a year-end record of the house itself — every job, every upgrade, every serviced system. Like a Carfax for your home, it even travels with the house if you ever sell.

“Your Chief this year” — requests, hours, dollars, visible anytime
The annual Home Report: your home's complete service history
Questions

The honest answers.

Is there a contract?
No — membership is month to month. Traveling or between homes? You can pause instead of cancelling and keep your Home File, your history, and your rate.
What does the membership cover, and what costs extra?
The membership covers your Chief: triage, sourcing, scheduling, oversight, records, and proactive care. The work itself — the plumber's bill, the parts — is billed at cost. We never mark up a vendor, and you approve anything beyond your set limit before it's spent.
Who actually does the work?
Vetted local pros we already know — licensed and insured where the trade requires it. We collect quotes, manage them on site, and grade every job afterward, so the roster only gets better.
How do you handle my keys and codes?
Gate, garage, and alarm codes live encrypted in your Home File. They're revealed only when a specific job needs access, and every reveal is logged. You'll never text a gate code to a stranger again.
What counts as an emergency?
Anything actively damaging your home or making it unlivable — water where it shouldn't be, no AC in a Florida summer, storm damage, a door that won't lock. Your Chief responds within 15 minutes, and if anyone's in danger, always call 911 first.
Where are you available?
Tampa Bay — St. Petersburg, Clearwater, and Tampa to start. Somewhere nearby? Get started anyway and tell us where you are; we're expanding deliberately, and demand decides where next.

Ready to stop managing your home?

Two minutes to start. A Chief reaches out right away.

Get started